Victoria - Agricamper Italia

Can I use leveling systems?

Yes, you are free to use leveling systems to make your vehicle’s stop more comfortable. However, it’s essential to be careful to avoid causing any damage.

Maintaining proper leveling will allow you to enjoy a more comfortable stay without causing any inconvenience to the host.

What to do if I don’t have the license plate for the camper?

If you are renting a vehicle or if you do not yet have the registration plate for your new vehicle, during the cart check-out, you can temporarily enter the registration plate of your personal vehicle.

Once you have obtained your new vehicle registration plate, please contact us by email with your first name, last name, the email associated with your account, and the new plate number. We will take care of the update.

Please close or uninstall the Agricamper app to view your updated registration number.

How to change the password?

If you forget the password:

go to the “Forgot password” page;
enter the email address associated with your Agricamper account;
you’ll receive an email with a link to reset the password. It may take a few minutes for the email to arrive;
please wait at least 10 minutes before making another request.

Changing the password in your Agricamper account:

log in to your account;
look for the “Account details” and “Change password” option;
follow the instructions to create a new secure password;
save the changes to confirm the new password.

Always ensure to use a strong password to protect your account!

How to unlock the account?

To unlock your account after multiple incorrect password attempts, follow these steps:

wait for 5 minutes: after your account gets locked, allow the system at least 5 minutes.;
generate a new password: access the “Forgot password” page and generate a new password to unlock your account.

Generating a new password will allow you to regain access to your account easily and quickly.

Driving in Italy: information and advice

To drive a motorhome, campervan, or caravan in Italy, it is necessary to comply with certain legal requirements to ensure compliance with Italian laws. Here are the main ones:

Vehicle documentation: you must have the vehicle documentation with you, including the registration certificate and valid insurance in Italy.
Car insurance: the vehicle must be covered by valid third-party liability insurance (RCA – Responsabilità Civile Auto) in Italy. Most European insurance policies automatically cover driving in EU countries, but it is always advisable to verify.
Driving license: you must possess a valid driving license. EU citizens can use their national driving license. For non-EU citizens, an international driving permit may be required in addition to the national license.
Vehicle equipment: the vehicle must be equipped according to Italian law, which includes an emergency triangle, reflective vest, and snow chains from November 15th to April 15th if winter tires are not fitted.
Local restrictions and regulations: you must adhere to all local traffic regulations, including speed limits, parking rules, and restricted traffic zones (ZTL) found in many Italian cities.
Tolls and road taxes: in Italy, many highways are tolled. You must pay tolls at stations along the highways or use an available electronic toll collection system.
Environmental regulations: some cities have restrictions on vehicle access based on emissions, especially in low emission zones (LEZ).

It is always advisable to check for any updates or specific law changes before traveling. Additionally, for non-EU citizens, it is recommended to verify any bilateral agreements between their home country and Italy that may affect traffic rules.

For detailed information and relevant advice, we suggest consulting the resources provided by the Automobile Club d’Italia (A.C.I.) for foreign tourists in Italy:

The documentation is provided by the Public Relations Office (U.R.P.). The information is indicative, and it is recommended to refer exclusively to the Highway Code and current regulations, which should be followed carefully. For further details, it is advisable to consult the “Driving safely” section.