Art. 1 – General Provisions
1.1. By navigating this area, the user accesses Agricamper, available via the URL: www.agricamper.com. Navigation and transmission of a purchase order on the site imply acceptance of the Terms and Data Protection Policies adopted by the site as indicated therein.
1.2. These General Terms of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I of the Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree No. 21/14 and Legislative Decree 70/03).
Company: Agricamper S.r.l.
Address: Via Roma 48 – 23900 Lecco LC – Italy
VAT ID: IT04073610133
Registered in the REA, number LC-417779
Email – PEC
1.3. The user is required, before accessing the products and services provided by the site, to read these General Terms of Sale which are generally and unequivocally accepted at the time of purchase.
1.4. Users are encouraged to download and print a copy of the purchase form and these General Terms of Sale, the terms of which Agricamper reserves the right to unilaterally modify without notice.
1.5. The site can be used and thus access to products and services provided by the same and the purchase thereof in the following languages: Italian, English, German, Dutch, French.
Art. 2 – Subject Matter
2.1. These General Terms of Sale govern the offering, forwarding, and acceptance of purchase orders for goods and services on Agricamper and do not govern the provision of services or the sale of products by parties other than the seller that are present on the same site via links, banners, or other hyperlinks.
2.2. Before forwarding orders and purchasing products and services from different entities, we suggest verifying their sales conditions.
Art. 3 – Conclusion of the Contract
3.1. To conclude the purchase contract, it will be necessary to fill out an electronic form and send it following the related instructions.
3.2. This form contains references to the General Terms of Sale, information on each purchased service, and images of each product and its price, the means of payment that can be used, the delivery methods of the purchased products and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and timing of returning the purchased products. The seller is not responsible for the possible inadequacy of graphical representations of products shown if due to technical reasons, as these representations are merely illustrative.
3.3. Before concluding the contract, confirmation of having read the General Terms of Sale including information on the right of withdrawal and data processing will be required.
3.4. The contract is concluded when the seller receives the form filled out by the user, after verifying the accuracy of the data contained therein.
3.5. The user is obliged to pay the price from the moment the online order forwarding procedure is concluded. This will occur by clicking on the “Place Order” button at the end of the guided procedure.
3.6. Once the contract is concluded, the seller takes charge of the order for its execution.
Art. 4 – Registered Users
4.1. In completing the registration procedures, the user agrees to follow the instructions on the site and to provide their personal data accurately and truthfully.
4.2. Once registration is completed, the user will receive a confirmation email at the email provided. Confirmation must be communicated within one day. After this period, in the absence of confirmation, Agricamper will be released from any commitment towards the user.
4.3. The confirmation will in any case release Agricamper from any liability regarding the data provided by the user. The user is obliged to promptly inform Agricamper of any changes to their data at any time communicated.
4.4. If the user communicates inaccurate or incomplete data or even if there is a dispute by interested parties regarding payments made, Agricamper has the right not to activate or to suspend the service until the irregularities are resolved.
4.5. Upon the first request for profile activation by the user, Agricamper will assign a username and a password to the same. The latter recognizes that these identifiers constitute the system of validation of user access to the Services and the only system suitable to identify the user that the acts performed through such access will be attributed to him and will have binding effectiveness towards him.
4.6. The user is obliged to maintain the secrecy of their access data and to keep it with due care and diligence and not to temporarily transfer it to third parties.
Art. 5 – Availability of Products
5.1. The availability of the products refers to the actual availability at the time the user places the order. This availability must still be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the confirmation of the order.
5.2. Even following the sending of the order confirmation email, cases of partial or total unavailability of the goods may occur. In this eventuality, the order will be automatically adjusted with the elimination of the unavailable product and the user will be immediately informed via email.
5.3. If the user requests the cancellation of the order, resolving the contract, Agricamper will refund the amount paid within 7 business days from the moment Agricamper became aware of the buyer’s decision to resolve the contract. This refund applies exclusively to physical products that have not yet been shipped at the time of the cancellation request.
Art. 6 – Offered Products
6.1. Agricamper markets: Digital and paper guides for travelers in campers and caravans, each personalized for the user.
6.2. The offer is detailed on our site.
Art. 7 – Payment Methods and Prices
7.1. The price of products and services will be as indicated from time to time on the site, unless there is an obvious error.
7.2. In case of an error, Agricamper will notify the buyer as soon as possible, allowing the confirmation of the order at the correct amount or its cancellation. Nonetheless, Agricamper is not obliged to provide what was sold at the incorrectly indicated lower price.
7.3. The prices on the site include VAT. Prices may change at any time. Changes do not affect orders for which confirmation has already been sent.
7.4. Shipping costs will be paid separately by the user at a price of EUR 6.50.
7.5. Once the desired products and services have been selected, they will be added to the cart. It will be sufficient to follow the purchase instructions, entering or verifying the information required at each step of the process. Order details can be modified before payment.
7.6. Payment can be made by credit/debit card. Payment data must be entered at the time of the order using a valid credit or debit card, such as Visa and Mastercard (American Express is not accepted). The amount will be immediately withheld, and Agricamper reserves the right to verify the validity of the card and its solvency status. Following the checks, Agricamper reserves the right to refuse the order.
7.7. In case of payment via PayPal, Agricamper reserves the right to verify the validity of the PayPal account, to verify that there are sufficient funds to cover the purchase amount, and to confirm the correctness of the buyer’s billing address data. The amount will be immediately withheld from the PayPal account, but no charge will be made until the items leave the warehouse. Agricamper reserves the right to refuse any order.
7.8. The following payment methods are also accepted: iDEAL, EPS, Bancontact.
Art. 8 – Delivery
8.1. Agricamper makes shipments throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino.
8.2. Agricamper will only make deliveries to the user’s address provided at the time of purchase.
8.3. Delivery is generally carried out within the following period: 24h throughout Italy, 48h for Puglia, Basilicata, Calabria, Sicily, and Sardinia, or, if no delivery date is specified, within the estimated period at the time of selecting the delivery method and, in any case, within the maximum period of thirty days from the date of confirmation.
8.4. If it is not possible to carry out the delivery, the order will be sent to the depot. In this eventuality, a notice will specify the location where the order is located and the methods to arrange a new delivery.
8.5. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to arrange a new delivery date.
8.6. If delivery cannot take place for reasons not attributable to us after thirty days from the date the order is available for delivery, we will assume that it is intended to resolve the contract.
8.7. As a result of the resolution, the amounts will be returned, including delivery costs with the exclusion of any additional costs arising from the choice of a different delivery method from the ordinary method offered without undue delay and, in any case, within 7 business days from the date of resolution of the contract. Transport resulting from the resolution of the contract may have additional costs that will be borne by the buyer.
8.8. Shipping costs are borne by the buyer and are explicitly highlighted at the time of placing the order.
8.9. The services provided by the web page will be delivered to the customer within and no later than 30 days from the purchase made on the site.
8.10. The services will be accessible online or sent to the email address provided by the customer at the time of purchase.
8.11. If delivery cannot take place for reasons not attributable to any of the parties, the user will be fully refunded the payment.
Art. 9 – Transfer of Risk
9.1. The risks related to the products will be borne by the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, is received, or at the time of delivery, if this occurs later.
Art. 10 – Warranty and Commercial Compliance
10.1. The seller is responsible for any defects in the products offered on the site, including non-conformity of the items to the products ordered, in accordance with Italian legislation.
10.2. If the buyer has entered into the contract as a consumer or any natural person who acts on the site for purposes unrelated to any business, commercial, craft, or professional activity possibly carried out, this warranty is valid provided that the defect manifests itself within 24 months from the date of delivery of the products; that the buyer formally complains about the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is correctly filled out.
10.3. In case of non-conformity, the user who has entered into the contract as a consumer has the right to obtain the restoration of product conformity at no expense, through repair or replacement, or to obtain an appropriate price reduction or the resolution of the contract concerning the disputed goods and the consequent return of the price.
10.4. All costs of returning defective products will be borne by the seller.
Art. 11 – Withdrawal
11.1. The right of withdrawal (cooling-off period) does not apply to this contract as it concerns items of modest value, personalized products, or goods by their nature consumable. It is specified that the good subject of the sales contract has digital content therefore execution begins with the acceptance of the terms of sale.
Art. 12 – Data Processing
12.1. The buyer’s data is processed in accordance with the provisions of the regulations on the protection of personal data, as specified in the dedicated section containing the information pursuant to Article 13 of EU Regulation 2016/679 (Privacy Policy).
Art. 13 – Severability Clause
13.1. Should any of the clauses of these General Terms of Sale be null for any reason, this will not in any case compromise the validity and compliance with the other provisions contained in these General Terms of Sale.
Art. 14 – Contacts
14.1. Any request for information can be sent by email to the email address indicated above, by phone to the following telephone number: +39 3756889341, and by post to the address indicated previously.
Art. 15 – Applicable Law and Competent Court
15.1. These General Terms of Sale are governed by and interpreted according to Italian law, notwithstanding any mandatory different prevailing norm of the country of habitual residence of the buyer. Consequently, the interpretation, execution, and resolution of the General Terms of Sale are exclusively subject to Italian law.
15.2. Any disputes arising from or related to them will be resolved exclusively by the Italian judicial authority. In particular, if the user qualifies as a Consumer, any disputes will be resolved by the court of the place of domicile or residence of the same in accordance with applicable law.
Art. 16 – Trademark Rights and Usage Restrictions
The “AGRICAMPER” trademark is registered in accordance with Italian and European legislation, ensuring its authenticity and legal protection throughout the European Union. The use of the “AGRICAMPER” trademark in the specified registration classes is strictly prohibited without a written and explicit agreement from Agricamper. For further details on our trademark registration, you can consult the website of the Italian Patent and Trademark Office (UIBM) and the European Union Intellectual Property Office (EUIPO). Agricamper reserves all exclusive rights to the “AGRICAMPER” trademark.
These conditions were drafted on January 15, 2025.
