Algemene Verkoopvoorwaarden

Article 1 – General Provisions

  1. By navigating in this area, users access Agricamper®, available through the URL: https://www.agricamper-italia.com/. Browsing and placing a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site as indicated therein.
  2. These General Terms and Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I of the Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by:

Company: Agricamper S.r.l.
Address: Via Roma, 48 – 23900 Lecco LC – Italy
VAT ID: IT04073610133
Registered with the REA, number: LC-417779

  1. Users are required, before accessing the products and services provided by the site, to read these General Terms and Conditions of Sale, which are generally and unequivocally accepted at the time of purchase.
  2. Users are invited to download and print a copy of the purchase form and these General Terms and Conditions of Sale, the terms of which Agricamper reserves the right to unilaterally modify without any notice.
  3. The site and therefore access to products and services provided by it and the purchase of these are available in the following languages:

Italian, English, German, Dutch, French.

Article 2 – Subject Matter

  1. These General Terms and Conditions of Sale govern the offering, forwarding, and acceptance of purchase orders for goods and services on Agricamper and do not govern the provision of services or the sale of products by entities other than the seller that are present on the same site via links, banners, or other hyperlinks.
  2. Before sending orders and purchasing products and services from different subjects, we suggest checking their sale conditions.

Article 3 – Conclusion of the Contract

  1. To conclude the purchase contract, it will be necessary to fill out the form in electronic format and send it following the related instructions.
  2. It contains a reference to the General Terms and Conditions of Sale, information on each purchased service, images of each product, and its price, the means of payment that can be used, the delivery methods for purchased products, and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and timing for returning purchased products. The seller is not responsible for any inadequate graphic representations of products shown if due to technical reasons, since these representations have merely illustrative function.
  3. Before concluding the contract, you will be asked to confirm having read the General Terms and Conditions of Sale including the Information on the right of withdrawal and on the processing of personal data.
  4. The contract is concluded when the seller receives the form filled out by the user, after verifying the data contained therein.
  5. The user will be obligated to pay the price from the moment the online order forwarding procedure is concluded. This will be done by clicking on the “PLACE ORDER” button at the end of the guided procedure.
  6. Once the contract is concluded, the seller takes the order for its processing.

Article 4 – Registered Users

  1. In completing the registration procedures, the user agrees to follow the site instructions and provide their personal data correctly and truthfully.
  2. Once registered, the user will receive a confirmation email to the provided email address. The confirmation must be communicated within 365 days maximum. After this period, in the absence of confirmation, Agricamper will be freed from any commitment towards the user.
  3. The confirmation will in any case exempt Agricamper from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Agricamper of any variation of their data at any time communicated.
  4. If the user communicates inaccurate or incomplete data, or even in the case there is a dispute by the interested parties about the payments made, Agricamper has the right not to activate or to suspend the service until the related deficiencies are rectified.
  5. At the first request to activate a profile by the user, Agricamper will assign the user a username and password. The latter recognizes that these identifiers are the system for validating the user’s access to Services and the only system suitable to identify the user that the acts performed through such access will be attributed to him and will have binding effect on him.
  6. The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to temporarily transfer them to third parties.

Article 5 – Availability of Products

  1. The availability of products refers to the actual availability at the time the user places the order. This availability must still be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the confirmation of the order.
  2. Even following the sending of the order confirmation email, there may be cases of partial or total unavailability of the goods. In this eventuality, the order will be automatically adjusted with the elimination of the unavailable product and the user will be immediately informed via email.
  3. If the user requests the cancellation of the order, resolving the contract, Agricamper will refund the amount paid within 30 days from the moment Agricamper became aware of the buyer’s decision to resolve the contract.

Article 6 – Products Offered

  1. Agricamper markets:

With the purchase of the Agricamper Italia product, in addition to receiving the “Agricamper Italia” ebook in PDF format, you will also have free access to the related mobile app. Although Agricamper S.r.l. has prepared this ebook with the utmost necessary care, we cannot guarantee the exhaustive completeness or the accuracy of the content. Agricamper S.r.l. declines any responsibility for any damages that people using this ebook or the hosting facilities might suffer. Agricamper also offers a varied collection of paperback guides, available for purchase with shipping exclusively in Italy. Moreover, Agricamper proposes various affiliate links for the purchase of foreign digital guides. Please note that for these products, the General Terms and Conditions of Sale of the external supplier apply, not those of Agricamper. The offer is detailed on our site at the link: https://www.agricamper-italia.com/nl/winkel/

Article 7 – Payment Methods and Prices

  1. The price of the products and services will be the one indicated from time to time on the site, except where there is an obvious error.
  2. In case of error Agricamper will notify as soon as possible allowing the confirmation of the order at the right amount or cancellation. There is no obligation for Agricamper to supply what was sold at the incorrect lower price.
  3. The site’s prices include VAT and do not include shipping costs. Prices can change at any time. Changes do not affect orders for which an order confirmation has already been sent.
  4. Once the desired products and services have been selected, they will be added to the cart. Just follow the instructions for the purchase, entering or verifying the information requested at each step of the process. The order details can be changed before payment.
  5. Payment can be made through:

Credit/debit card (Visa, Mastercard, American Express…), Bancontact, EPS, Giropay, iDEAL, PayPal.

Article 8 – Delivery

  1. Agricamper carries out shipments throughout the Italian territory.
  2. Agricamper will only make deliveries to the user’s home, provided at the time of purchase.
  3. Delivery is generally made within one week, or, if no delivery date is specified, within the estimated time at the time of the delivery method selection and, in any case, within the maximum term of thirty days from the date of confirmation.
  4. If delivery cannot take place, the order will be sent to the depot. In this case, a notice will specify where the order is located and how to agree on a new delivery.
  5. If you are not able to be present at the delivery location at the agreed time, please contact us again to agree on a new delivery date.
  6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that you intend to resolve the contract.
  7. As a result of the resolution, the amounts will be returned, including delivery costs with the exclusion of any additional costs arising from the choice of a delivery method different from the ordinary method offered without unjustified delay and, in any case, within 30 days from the date of contract resolution. Transport resulting from the resolution of the contract may have additional costs that will be borne by the buyer.
  8. Shipping costs are borne by the buyer and are explicitly highlighted at the time of order placement.
  9. The services provided by the web page will be delivered to the customer within two days and in any case no later than 30 days from the purchase made on the site.
  10. The services will be usable online or sent to the email address provided by the customer at the time of purchase.
  11. If delivery cannot take place for reasons not attributable to either party, the user will be fully refunded for the payment.

Article 9 – Transfer of Risk

  1. The risks relating to the products will be borne by the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery, if this occurred later.

Article 10 – Warranty and Commercial Conformity

  1. The seller is responsible for any defect in the products offered on the site, including the non-conformity of items to the products ordered, in accordance with Italian legislation.
  2. If the buyer has concluded the contract as a consumer or any natural person who acts on the site for purposes unrelated to any entrepreneurial or professional activity possibly carried out, this warranty is valid provided that the defect appears within 24 months from the date of delivery of the products; that the buyer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is correctly filled out.
  3. In case of non-conformity, the user who has concluded the contract as a consumer will have the right to obtain the restoration of product conformity without charge, by repair or replacement, or to obtain an appropriate price reduction or the resolution of the contract relating to the contested goods and the consequent return of the price.
  4. All costs of returning defective products will be borne by the seller.

Article 11 – Withdrawal

  1. The right of withdrawal (reconsideration) does not apply to this contract as it is a minor entity, personalized product, and also a consumable good by its nature. It is specified that the good subject to the sales contract has digital content therefore the execution begins with the acceptance of the sales conditions.

Article 12 – Data Processing

  1. By using the site, the user authorizes the processing of their personal data. This information is also valid for the purposes of Article 13 of EU Regulation No. 2016/679, relating to the protection of natural persons with regard to the processing of personal data as well as the free movement of such data.
  2. The data controller is Agricamper S.r.l.
  3. The data processor, appointed by the owner, is Agricamper S.r.l.
  4. The data will be processed at Via Roma, 48 – 23900 Lecco – Italy.
  5. The processing of data is carried out exclusively in electronic form, through computer tools and media designed to ensure the security and confidentiality of the data. The stored information is protected from unauthorized access.
  6. We proceed to the processing of data provided by users in relation to purchase orders, payments (which may contain name, address, contact details), IP address, all other data communicated.
  7. The purpose of using such data is the execution of the purchase order and payments, the communication of the data to third party payment service providers, shipping as well as contacts of an informative nature about the activities and services of the site, commercial offers of affiliated companies and business partners.
  8. The provision of data and consent to the processing for the purposes of the contract’s scope or the execution of the order and its payment is necessary for the conclusion and execution of the contract therefore the refusal to provide such data or to give consent to their processing results in the impossibility for the user to purchase the products and services offered.
  9. The provision of data and consent to the processing for the purposes of commercial communications is optional. However, a refusal to provide such data or to give consent to their processing may result in the impossibility for the user to receive such additional services.
  10. The user always has the right to have their data updated, corrected or integrated, the cancellation, transformation into anonymous form or the blocking of data processed in violation of the law including those which do not need to be kept for the purposes for which the data were collected or subsequently processed, certification that the operations have been brought to the knowledge, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right.
  11. The user has the right to object, in whole or in part to the processing of personal data concerning him for legitimate reasons, even though relevant to the purpose of the collection and to the processing of personal data concerning him for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication.
  12. The user may also revoke at any time the consent to the processing of their data previously given to Agricamper.
  13. All the rights provided for by EU Regulation 2016/679 can be exercised by the user, by writing to the following email
  14. At the first visit, the user will be invited to choose their language and will offer the possibility to save the language preference. To this end, the user authorizes the use of identification codes c.d. cookies, i.e. small files sent by their internet server and recordable on the hard disk of the user’s computer.
  15. The hard disk collects information on the user’s language preference and stores the site pages visited. Cookies are used in order to prevent the user from receiving the same information repeatedly or in the wrong language, and to adapt the content and presentation of the site to the user’s browser type.

Article 13 – Safeguard Clause

  1. In the event that one of the clauses of these General Terms and Conditions of Sale is null for any reason, this will not in any case compromise the validity and compliance with the other provisions in these General Terms and Conditions of Sale.

Article 14 – Contacts

  1. Any request for information can be sent by mail to the following email address, by phone to the following telephone number: +393756889341, and by mail to the following address:

Via Roma, 48 – 23900 Lecco – Italy

Article 15 – Applicable Law and Competent Court

  1. These General Terms and Conditions of Sale are governed by and interpreted in accordance with Italian law, without prejudice to any different overriding mandatory rule of the country of habitual residence of the buyer. Consequently, the interpretation, execution, and resolution of the General Terms and Conditions of Sale are subject exclusively to Italian law.
  2. Any disputes relating to and/or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the user holds the status of Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

Article 16 – Trademark Rights and Use Restrictions

The AGRICAMPER brand is officially registered under Italian and European law, ensuring its authenticity and protection across the European Union. All use of the AGRICAMPER trademark within the class(es) we have registered is strictly prohibited without the express written agreement of Agricamper S.r.l. For detailed information on our trademark registration, please visit the European Union Intellectual Property Office (EUIPO). All rights associated with the AGRICAMPER trademark are exclusively reserved by our company.

Please note that these General Terms and Conditions have been translated from Italian. There may be inaccuracies in the translation. In case of discrepancies, the original Italian version shall prevail.

These conditions were drafted on 16/02/2023.